Privacy Policy
Please read this policy carefully to understand how we collect, use, store, and process your personal information. This policy applies when you use our childcare and household staff matchmaker service (the “Service”) or visit our website at https://www.frenchnanny.agency (the “Site”).
1. Introduction
French Nanny Agency is a trading name of Kindoré Ltd, registered in England with registration number 12429677, registered at 128 City Road, EC1V 2NX. For any inquiries, you can contact us by post at 128 City Road, EC1V2NX London, at our office address at 12 Old Bond Street, or by email at hello@frenchnanny.agency.
We may update this policy, so please review it regularly.
2. Legal Compliance
We process personal information in accordance with Regulation (EU) 2016/679, known as the General Data Protection Regulation (GDPR).
3. Security Measures
We take your privacy and data security seriously. We employ physical, electronic, and managerial procedures to prevent unauthorized access or disclosure. All team members and third parties involved in delivering our Service adhere to our high standards for data protection and security.
4. Personal Information Collection
We may collect the following types of information:
a. Child Carers and Household Staff
- Name, address, email address, phone number.
- Profession, employment history, personal identification (e.g., passport, driver's license), visa information.
- DBS check, first aid certifications,
- Location preferences, sick days taken, availability, written references.
b. Parents / Families
- Name, address, email address, phone number.
- Profession, ages of children, and other relevant information for matchmaking.
c. Site Visitors
- Information on how visitors explore and use our Site.
We collect information through contact forms, online surveys, email, interviews, and other interactions.
5. Purpose of Data Collection
We collect personal information to provide tailored matchmaking services. Criteria include subjective (personality traits, parenting style) and objective factors (geographic proximity, qualifications).
6. Data Disclosure
We disclose personal information in fulfilling our Service, sharing details of child carers and household staff with parents for matchmaking purposes. We use third-party data providers, including Google Analytics,
7. International Transfers of Data
Data storage facilities of our Data Providers may be outside the EEA. These countries are protected by safeguards, such as standard data protection clauses approved by the European Commission.
8. Retention of Data
Personal information is retained as long as necessary for the Service. Data on vetting and matchmaking processes is retained for potential complaints or legal actions.
9. Links
Our Site may contain links to other websites. We are not responsible for the privacy of information on external sites.
10. User Rights
As a data subject, you can request access, deletion, or correction of your data. You may also request data transfer, make complaints to a supervisory authority, and specify communication preferences.
You can modify or withdraw consent, though this may affect our ability to provide the Service.
1. Consent and Modification
You can modify or withdraw consent at any time. Modifications will be effective upon updating this policy.
12. General Provisions
You may not transfer your rights under this policy. We may transfer our rights where it does not affect your rights.
Invalidity of any provision will not affect the validity of the remaining provisions.
13. Contact Information
For privacy concerns or inquiries, please contact us at hello@frenchnanny.agency.
This Agreement is governed by and interpreted according to the law of England and Wales. All disputes are subject to the exclusive jurisdiction of the English and Welsh courts.